Frequenty Asked Questions

To know the real time usage and bill amount and to reduce the consumption as per one's affordability to avoid excess billing and disconnection etc. Reduction of unwanted consumption will achieve energy conservation.

Smart Metering Solution is a new kind of electricity meter solution that can digitally send meter readings to cloud for more accurate energy bills. Smart metering solution come with mobile app so you can better understand your energy usage and control them as per your budget.

Prepaid mechanism is one of the best features of smart meters and it is a special type of energy meter which can be installed with a prepayment, or pay as you go tariff.You pay for your energy before you use it - usually by paying money through various methods like UPI/QR Code/Debit-Credit and Netbanking, Online recharge apps (paytm,PhoneP2,Google Pay) which is then updated in the meters.

These meters are operates based on the amount available at meters.If there is no balance amount in meter then it will disconnects your supply and supply will not be disconnected when there is balance available in the meters.

As we provide sub metering solution , RWA/Builder/Property Owner set the Tariff/Rate/Per Unit Charges

Wait for 15 minutes and thereafter if the power is not resumed, please contact the helpline number or/and property owner or their staff